Privacy Policy
Privacy Policy
At Gwynn’s of Mount Pleasant we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and share information when you visit our website, gwynns.com ("the site"), or engage with us through other channels.
1. Information We Collect
Personal Information:
We may collect personal data that you provide to us directly, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (credit card details, PayPal, etc.)
- Account login information
Non-Personal Information:
We also collect non-personal information that does not identify you directly. This includes:
- Browser type
- IP address
- Device information
- Pages visited on our site
- Referral URLs and clickstream data
Automatic Data Collection:
We use cookies, tracking pixels, and other technologies to collect data about your usage of our site automatically, including what pages you visit and your interactions with our site content. This helps us improve your experience and optimize our website's performance.
2. How We Use Your Information
Order Processing:
We use your personal information to process and fulfill orders, communicate with you regarding your order, and ensure delivery.
Customer Service:
Your information may be used to respond to inquiries, manage your account, and provide support.
Marketing & Promotions:
We may use your contact information to send you marketing materials, special offers, or promotions that may interest you. You can opt out of receiving marketing communications at any time by following the instructions in those communications.
Improving Our Services:
We analyze non-personal data and usage patterns to enhance our website's functionality, improve our product offerings, and optimize the user experience.
Legal Compliance:
We may use your personal information to comply with legal obligations or in response to valid requests from law enforcement authorities.
3. How We Share Your Information
Third-Party Service Providers:
We work with trusted third-party service providers (such as payment processors, shipping carriers, and marketing platforms) to fulfill your orders and enhance your experience. These providers have access to your data only as necessary to perform specific tasks on our behalf.
Business Transfers:
In the event of a business merger, sale, or acquisition, your personal data may be transferred as part of the assets involved in that transaction.
Legal Requirements:
We may disclose personal information when required by law, such as in response to a subpoena or government request.
4. Data Retention
We retain your personal data for as long as necessary to provide you with our services or as required by law. Once your data is no longer needed, we securely delete or anonymize it.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to or correction of the personal information we hold about you.
- Deletion: You can request the deletion of your personal data under certain conditions.
- Opt-Out of Marketing: You can unsubscribe from marketing emails by following the unsubscribe link provided in each communication.
- Data Portability (for GDPR-compliant regions): You may request a copy of your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at [Insert Contact Email].
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. This includes secure encryption of sensitive data such as payment details. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
7. Cookies and Tracking Technologies
Our site uses cookies to enhance your experience, track usage patterns, and target ads. By using our site, you agree to the use of these technologies. You can control cookies through your browser settings or opt out of targeted advertising by visiting sites such as [Your AdChoices] or [Google Ads Preferences].
8. Children’s Privacy
Gwynn’s does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such data, we will take steps to delete it as soon as possible. If you believe we may have collected personal data from a child under 13, please contact us immediately.
9. International Data Transfers
If you are located outside of the United States, your personal data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. We ensure that adequate safeguards are in place for these transfers, as required by applicable law.
10. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. If we make significant changes, we will notify you by posting a prominent notice on our website or contacting you directly. The date of the latest update will always be provided at the top of this policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us at:
Gwynn’s of Mount Pleasant
916 Houston Northcutt Blvd
Mount Pleasant, SC 29464
